Home Services

​Home Computer Services – Remote and Onsite

There are many needs that you may have when it comes to your home computer. Especially in this day and age with more young adults learning from home and parents working from their home office, you can’t afford to have your computers malfunction or have your network go down. We want to make sure that all of your problems are taken care of quickly so you can get back to what’s important. Whether you are having issues with simply using your computer for home use or you can’t seem to get your work computer up and running at home, contact us for fast and effective support.

What can you expect from our residential computer services?

There are usually a few questions that we need to ask you in order to understand what’s going on with your computer and network. If it’s something simple, we’ll usually know if this is something we can walk you through by phone. We sometimes have the ability to connect to your computer using certain software. We know that many of our clients prefer this method of repair. It gets you back up and running faster. If we can help you solve the problem quickly, you won’t have to worry about budgeting for our services. Our dedication to the community is important to us. If we’re dealing with a more involved problem that requires in-person assistance, we’ll set up a time that’s convenient for you. We can provide you with more information as soon as we assess what’s going on. Regardless of the method we use to perform repairs on your computer system, we’ll get the process going as soon as possible.

New Westminster Computer Services is very focused on the experience that you have as a customer. The process we’ve come up with is designed with fast results, affordability and safety in mind. We’ll address problems relating to removal of viruses, removal of malware, retrieving sensitive data, installing or maintaining software and so much more. Any information that we come across on your computer is safe and confidential.

Some of the other residential computer services that we provide to the New Westminster area includes:

-Physical repairs of desktop and laptop computers (all makes and models).

-Diagnosing hardware problems, slow response time or frequent computer crashes.

-Upgrading your memory or hard drive.

-Installation of printers, cameras, fax machines, copiers, etc.

We want to build an ongoing relationship with you as our customer. We hope that you’ll contact us again in the future, and we encourage you to let your friends and family know about our company. We look forward to a lifelong business relationship with you.

What We’re Trained to Do

There a few different types of hardware that we can focus on. This includes:

-Desktop computers

-Laptop computers

-Servers

-Smartphones

In addition to this hardware, we can also work with ancillary devices like keyboards, scanners, mice, monitors, speakers and printers. Any suggestions that you have regarding software or settings will be taken seriously by our staff. We’ll make sure the final result is up to your standards. We’ll also educate you on backing up your important files and information.

Physical Repairs and Maintenance

It’s very important that you are properly taking care of your add-on equipment. Things as simple as filters and fans can make a big difference in how well your computer is working. We also recommend routine cleanings to protect your equipment and keep it running efficiently. Some of this maintenance includes:

Cleaning Your Keyboard

There are a lot of dust particles and crumbs that can make their way in between your different keys. We recommend a can of pressurized air to quickly get rid of these messes.

Cleaning Your Monitor

Wiping down your computer monitor can allow you to increase the visual performance of your screen.

Mouse

Wiping down the top and the bottom of the mouse can help to keep the ball moving freely when in use.

Maintaining Your Desktop

Your computer has fans inside of it that help keep the unit cool. These fans need to be cleaned in order to prevent overheating. Compressed air and a soft cloth can get the job done easily.

Whatever your residential computer needs may be, we encourage you to contact us anytime that you need assistance. We'll talk to you a bit about what's going on, so we can provide you with the right staff member and the appropriate level of assistance. There is no job too big or too small for the staff at New Westminster Computer Services. We look forward to getting you up and running again.